With the exception of seven stations within a trial area, we are currently unable to accept mobility scooters on any of our services unless they can be folded down and carried on-board.
Our Safety First approach means the gradient of wheelchair ramps between platform and train at some locations, presents a risk for customers and colleagues.
Where it is safe to do so, and combined with the introduction of new and refurbished trains and improved stations, we aim to extend our trial Northern Mobility Scooter Permit scheme to other
areas over the coming months.
What stations are included within the trail area?
The exception is journeys between Bingley, Bradford Forster Square, Crossflatts, Ilkley, Doncaster, Leeds and Skipton made on Class 321, 322 and 333 electric trains, where we’ve been running a trial Northern
Mobility Scooter Permit scheme to extend travel to customers who use a scooter
For more information please see our Mobility Scooter Policy. (919kb, pdf)
What do I need to do if I live or want to travel within the trail area?
We know how important mobility scooters are for some of our customers. So we’re more than happy to accommodate certain types of mobility scooters on our trains. There are just a few things you need to know before you bring your mobility scooter with you on your journey.
You’ll need a permit
If you do wish to travel with your non-folding mobility scooter between any of the stations listed above
we ask you to apply for a permit under the trial Northern Mobility Scooter Permit scheme before you
bring a scooter on our trains. This is so we can check it meets the standards that make it safe for us to take it on board. There’s an application form for a permit at the back of this guide – just follow the instructions.
Once you have your permit, it’s only valid for the scooter you told us about in your application and between the stations specified. The permit is also only valid for travelling with Northern, Other train operators and transport companies may not take your scooter on board, even if you show them your Northern permit. If you need to travel with another train operator or transport company for your trip, please make sure you check their Conditions for travelling with mobility scooters.
What scooters we can take on our trains
Class 2 mobility scooters can legally travel at speeds of up to 4mph on pavements. They’re also only allowed on the road to cross from one side to the other.
We can carry most Class 2 scooters that:
• Are no more than 700mm wide
• Are no more than 1,200mm long
• Have a turning circle radius of no more than 1,500mm
• Weigh no more than 300kg (including the weight of the customer)
• Have an anti-tip device
• Have four wheels
• Are foldable down to the size of a large suitcase (unless they have a valid permit under our trial
Northern Mobility Scooter Permit scheme)
When making your journeys you must only travel on Class 321, Class 322 and Class 333 electric trains between the following stations; Bingley, Bradford, Forster Square, Crossflatts, Doncaster, Ilkley, Leeds and Skipton.
Please do not plan to travel on Leeds - Morecambe or Leeds - Carlisle services as non-folding scooters can't be carried on these trains.