Articles in this section

• I travel on both Northern and TPE trains as part of my journey, can I claim under both schemes?
• My ticket says TransPennine Express(TPE) only but Northern trains run on the same route, can I claim?
• I travel on one of the highlighted routes but dont use a northern train, can I still claim ?
• My ticket allows me to travel on other modes of transport, can I still claim?
• I had to stay in a hotel as my trains were cancelled - can I claim for this?
• I had to use taxis instead of trains can I claim for these?
• Who makes the decision whether a claim is successful or not?
• I thought Bolton corridor customers were going to get more as the service has been so poor?
• Will there be extra compensation for blackpool customers to reflect their time without trains?
• Will there be a separate package for Cumbria where there have been more problems than elsewhere and no trains for four weeks?