With the exception of seven stations within a trial area, we are currently unable to accept mobility scooters on any of our services unless they can be folded down and carried on-board.
Our 'safety first' approach means the gradient of wheelchair ramps between platform and train at some locations presents a risk for customers and colleagues.
Where it is safe to do so, and combined with the introduction of new and refurbished trains and improved stations, we aim to extend our trial Northern Mobility Scooter Permit scheme to other
areas over the coming months.
For more information please see our Mobility Scooter Policy
What stations are included within the trial area?
The exception is journeys between Bingley, Bradford Forster Square, Crossflatts, Ilkley, Doncaster, Leeds and Skipton made on Class 321, 322 and 333 electric trains, where we’ve been running a trial Northern
Mobility Scooter Permit scheme to extend travel to customers who use a scooter
What do I need to do if I live or want to travel within the trial area?
If you do wish to travel with your non-folding mobility scooter between any of the stations listed above
we ask you to apply for a permit under the trial Northern Mobility Scooter Permit scheme before you
bring a scooter on our trains. This is so we can check it meets the standards that make it safe for us to take it on board. There’s an application form for a permit at the back of this guide – just follow the instructions.
Once you have your permit, it’s only valid for the scooter you told us about in your application and between the stations specified. The permit is only valid for travelling with Northern, other train operators and transport companies may not take your scooter on board, even if you show them your Northern permit. If you need to travel with another train operator or transport company for your trip, please make sure you check their conditions for travelling with mobility scooters.