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Other ways to contact us
Have a quick query?
Check out our Help Centre.
Do you need a little extra help to travel?
To find out more about our assisted travel service click here, call our assisted travel team on: 0800 138 5560 or book your assistance online.
Ticket queries?
You can call our sales support team on 0344 811 5111 or buy your tickets online.
Need help planning your journey?
National Rail Enquiries can help you plan your journey 24 hours a day. You can contact them by calling 03457 48 49 50 or Textphone 0845 60 50 600. You can also plan your journey here.