Other ways to contact us
Call our Customer Experience Centre on 0800 200 6060
Contact us on Twitter or Facebook
Write to us at Freepost NORTHERN RAILWAY.
Do you need a little extra help to travel?
To find out more about our assisted travel service click here, call our assisted travel team on: 0800 138 5560 or book your assistance online.
You can call our sales support team on 0344 811 5111 or buy online.
Need help planning your journey?
National Rail Enquiries can help you plan your journey 24 hours a day. You can contact them by calling 03457 48 49 50 or Textphone 0845 60 50 600.