other customers or staff. Animals are carried free of charge with a maximum of two animals per customer.
Dogs must be kept on a lead at all times unless they are in a pet carrier.
Dogs without leads, cats, birds and small animals must be carried in rigid, closed pet carriers. Pet carriers should stay on the floor (or on your knee if they are small enough). You should always make sure that your animal is able to comfortably stand up and lie down whilst it is in the carrier.
Under the railway byelaws, we can refuse to take any animal. If another customer objects to its presence, you and your animal must move to another part of the train