Please contact our Debt Recovery and Prosecutions Unit
By phone: 01904 568181 and select option 5 (Monday to Friday 9am - 4pm)
Via email: drpu@northernrailway.co.uk
Why is my reference number not recognised by the automated payment line or appeals service?
Related questions
- If I do not buy a ticket before travelling, is it an automatic Penalty Fare?
- Can I pay at my destination if I am in a rush?
- I have appealed my Penalty Fare but don’t know the outcome. What's happening?
- What if the ticket machine does not sell the ticket I want
- What happens if I refuse to pay the Penalty Fare?
- I have a disability that prevents me from using the ticket machine at my station. Will I get a Penalty Fare if I board without buying a ticket?
- Why is my reference number not recognised by the automated payment line or appeals service?
- How can I buy a ticket before travel?
- How do I pay my Penalty Fare?
- Why do Northern issue Penalty Fares?