We hope your on the mend and will be back travelling with us soon…….
We understand that accidents and bouts of ill health can effect in anyone in all walks of life and therefore we offer pro rata refunds to our customers who have been unable to use their season ticket for temporary basis.
In order to claim a refund we need the following information:
- A doctors confirming the illness and the period illness that prevented travel
- An image of your season ticket or Smart Card.