How can we help?
Most questions can be answered by visiting our help centre.
Need help to plan a journey?
National Rail Enquiries can help 24 hours a day on 03457484950 or text phone 0845 6050600. To use our Journey Planner click the button below.
To find out more about our assisted travel services click the button below. You can also call our Assisted Travel team on 0800 138 5560, 24 hours a day, 7 days a week when our trains are running.
Careers at Northern
If you're looking for a rewarding career full of opportunity, support and trust, then Northern is the only way to go. Click the button below for more information.
Need to buy a ticket?
Call our Sales support team on 0344 811 5111. You can also buy your tickets online by clicking the button below.
For information about our penalty fare scheme please click the button below.
If you have not been able to find an answer to your question