If you wish to appeal against a Penalty Fare you must do so in writing within 21 days after the date of the issue and send it to the appeals address on the Penalty Fare notice.
The appeals body is independent to Northern and adheres to an agreed Code of Practice in the assessment of all appeals. The independent appeals service will consider all the facts presented to them on appeal and notify the appellant of the outcome.
To make or track an appeal you should visit www.penaltyservices.co.uk/make-an-appeal/
or write to:
Penalty Services Ltd
12 Deben Mill Business Centre
If you are unhappy with the outcome of your appeal then you have the right to appeal that decision on two further occasions.