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Is there anywhere I can leave my luggage
On the train
Why don't you buy extra trains, or replace old ones?
Are animals permitted on trains
Are cycles permitted on trains? Are cycles permitted on trains?
Do I have to download the new app?
Do I have to register with the new app?
Will transaction histories be carried over the new app?
What fares are available through the new app?
What tickets are available on the new app?
What is an M ticket?
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Onward Journey Information
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Frequently asked questions
Can I claim a refund if I don't use my ticket?
I've lost my ticket- can I get a replacement?
How do I claim delay compensation?
I've found a mistake on my ticket - can I change it?
Season Ticket Additional Compensation Scheme