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The transfer to Northern Trains Limited came into effect on 1 March 2020. Should you have an enquiry regarding travel on Northern services prior to the 1st March 2020, please contact
Arriva Rail North
Compensation and Refunds
Frequently Asked Questions
Food and drink
What to do on a weekend
Adventures whatever the weather
Bars and pubs
City and Country walks
Days out with dogs
Disabled People's Protection Policy
Accessibility on Northern trains
How can we help?
Onward Journey Information
Book a hotel
On the train
Can I smoke on trains or at train stations?
Can I drink alcohol on trains or at stations?
Are cycles permitted on trains?
Are animals permitted on trains?
Is there anywhere I can leave my luggage?
Frequently asked questions
How to contact us
Request compensation or refund
How to make a complaint