Tickets
Learn about our ticket types
Tickets
- Ticket Types
- What is a multi-modal ticket?
- Ticket Vending Machine Price Guarantee
- I'm having trouble collecting my tickets from the Ticket Vending Machine
- Why has the cost of my ticket gone up?
- I've lost my ticket. Can I get a replacement?
Railcards and Season Tickets
- Season ticket calculator
- Where can I buy a railcard?
- Can I claim a refund on my Smart Flexi ticket?
- I forgot my railcard and had to buy another ticket
- When can I use my railcard?
- How do I renew my season ticket?
Smart Tickets
- Smart card FAQ's
- Problems with your card or ticket
- What information will you collect and share about me?
- Can I get a child (Under 16) ticket on a Smart card?
- How do I see the expiry date of my Smart ticket?
- How do I travel with my Smart card?
Smart Flexi tickets
- What is a Smart Flexi ticket?
- Can I buy a Smart Flexi ticket for my route?
- Can I use my Railcard to obtain further discount?
- Can I claim under the Delay Repay scheme?
- How many times can I travel on each daily ticket?
- How long are my tickets valid for?