Tickets
Learn about our ticket types
Tickets
- Ticket Types
- What is a multi-modal ticket?
- Ticket Vending Machine Price Guarantee
- I'm having trouble collecting my tickets from the Ticket Vending Machine
- Why has the cost of my ticket gone up?
- I've lost my ticket. Can I get a replacement?
Railcards and Season Tickets
Flexi
- What do I do if I have problems with my Smart card or loading a ticket?
- How can I tell how many tickets are left in my bundle?
- What should I do if the ticket barriers are out of order?
- How do I load/collect the Flexi Season ticket I have just purchased to a Smartcard?
- How do I travel with my Flexi Season ticket?
- I was sick so didn’t use my Flexi Season this month, can I get a refund?
Smart Tickets
- Smart card FAQ's
- Problems with your card or ticket
- What information will you collect and share about me?
- Can I get a child (Under 16) ticket on a Smart card?
- How do I see the expiry date of my Smart ticket?
- How do I travel with my Smart card?