Submit a request
Northern Railway
COVID19
Travel Information
Compensation and Refunds
Passenger Assistance
Frequently Asked Questions
Timetables
Tickets
Ticket Types
Journey Planner
Return To Work
Flexi Seasons
Smart Season Tickets
Corporate Season Tickets
Other Products
Rangers and Rovers
Destinations
All destinations
City and Country walks
Days out with dogs
Stations
Help
Help
Contact Us
Ticket Types
Delay Repay
Assisted Travel
Mobility Scooters
Safety and Security
Refunds with Payit™
Login
How can we help?
Northern
Assisted Travel
Assisted Travel
Help with your journeys
Accessibility
Planned Replacement Rail Transport
Can I take my wheelchair on the train?
Can I take my mobility scooter on the train?
Can I book assistance if I have additional needs?
Assisted Travel
Frequently asked questions
How to contact us
Request compensation or refund
Refund requests
Delay repay
How to make a complaint
