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The transfer to Northern Trains Limited came into effect on 1 March 2020. Should you have an enquiry regarding travel on Northern services prior to the 1st March 2020, please contact
Arriva Rail North
How can we help?
Help with your journeys
Accessibility on older Northern trains in 2020
Can I take my wheelchair on the train?
Can I take my mobility scooter on the train?
Can I book assistance if I have additional needs?
Frequently asked questions
How to contact us
Request compensation or refund
How to make a complaint