Submit a request
Northern Railway
COVID19
Travel Information
Compensation and Refunds
Passenger Assistance
Frequently Asked Questions
Timetables
Tickets
Ticket Types
Journey Planner
Return To Work
Flexi Seasons
Smart Season Tickets
Corporate Season Tickets
Other Products
Rangers and Rovers
Destinations
All destinations
City and Country walks
Days out with dogs
Stations
Help
Help
Contact Us
Ticket Types
Delay Repay
Assisted Travel
Mobility Scooters
Safety and Security
Refunds with Payit™
Login
How can we help?
Northern
How to Contact Us
How to Contact Us
Best ways to get in touch
How To Contact Us
Report a Fault at one of our stations or onboard our trains
Web Chat
Lost Property
General enquiry
How to contact us
Complaints
Railway Ombudsman Scheme
How to make a complaint
Frequently asked questions
How to contact us
Request compensation or refund
Refund requests
Delay repay
How to make a complaint
